Who we are

This site is owned and maintained by members of DCAD opens a new window‘s Digital Learning Team, at Durham University opens a new window in the NE of England.
The website address is: https://helpguides.webspace.durham.ac.uk

Logging in and Accounts

You do not need to create an account to access the content.

The only people who can log into this site are members of the Digital Learning Team to allow them to create content. We have comment features turned off to minimise spam.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We don’t set any cookies. We use Wordfence to keep this site secure and Jetpack Statistics to generate visitor numbers.

Wordfence

No cookies will be set by Wordfence for normal visitors (i.e. anyone who does not log into this WordPress site).
Wordfence does monitor login attempts – details can be found on the Wordfence Privacy pages opens a new window.

Jetpack Statistics

Jetpack gathers data according to it’s Automattic privacy page opens a new window.

Data gathered by Automattic if you visit this site
WordPress.com user ID and username (these first two will only if you are already logged in to another WordPress site), IP address, user agent, visiting URL, referring URL, timestamp of event, browser language, country code. 

As site owners, we do not have access to any of this information. For example, we can see that a specific post has 285 views, but we cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic opens a new window for 28 days and are used for the sole purpose of powering this feature.

Activity Tracked
Post and page views, outbound link clicks, referring URLs and search engine terms, and country. Jetpack also tracks performance on each page load that includes the JavaScript file used for tracking stats. This is exclusively for aggregate performance tracking across Jetpack sites in order to make sure that their plugin and code is not causing performance issues. This includes the tracking of page load times and resource loading duration (image files, JavaScript files, CSS files, etc.).